Shipping policy

Most of our items ship for FREE. Shipping and Handling charges vary depending on size, weight and the delivery location of the merchandise.

According to our work schedule, usually an order can be shipped within 2 days of purchase, but it is not guaranteed. We have UPS, FedEx, USPS and other shipping companies to provide the best service to fit your business needs and to ensure on-time delivery. Tracking number will be provided as soon as your order has been processed and shipped.

It is your responsibility to accept the delivery and any charges that may apply, including any extra charges for services you requested, for example, special routing, inside delivery, etc. All shipping charges are estimated until invoiced.

Most items ships for free on domestic orders. International orders will be charged a flat rate fee of $24 per order.

Please note: Please inspect the box(es) for signs of damage before opening your product. If you think there may be product damage, please take a photo of the unopened box.

Once you received your order, you have up to 24 hours to report any shortage/damage to New Body You.